Product: Sawnee Emc Customer Care Clear all filters (0 of 8 reviews match)
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Scheduled a payment almost a month in advanced.Always pay early and try to be a good customer. I told them we have a picture were the money was withdrawn 23 days and 14 business day in advance. She said they didn't receive it on time and have been having problems with...
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Sawnee Emc Customer Care
#1181468
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I went on their site to pay my bill.Had it scheduled way in advance. I mistakenly keyed 1 digit off from my bank acct no. Bank rejected it and Sawnee is charging me a $35 nsf fee and a $15 late fee. My bank sent a letter but they refused to waive the fees. I have never...
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2.1
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Sawnee Emc Customer Care
I liked
  • Customer reps trying to help
I didn't like
  • Management
#1135538
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Sawnee Emc - Horrible business

This company is a monopoly that doesn't care about nothing but lining their own pockets. They raise prices without warning and charge double on your account for no reason if they wasnt the only power company around they would be out of business so fair warning they will RIP YOU OFF!
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Sawnee Emc Customer Care
#1135135
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My bank card # was changed due to fraud.$177 was due. Sawnee did not contact me by phone, email, letter via postal service or in-person at time of shut-off. I was never sent a bill or notice. Sneaked in & cut-off service to disabled senior citizen without any notice...
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1.0
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Sawnee Emc Customer Care
#1035923
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Made a payment arrangement and my friends 23 week old preemies die that day do I forgot but came home from work no electric. 40 disconnect fee 90 on top of bill. Aid by credit card that night, then got an additional bill for 350 and they will not waive, been in my...
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1.0
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Sawnee Emc Customer Care
#957579
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Their policies for customers who may be struggling financially are inhuman.Multiple requests for assistance are refused and met with demands for more money- deposits, fees. Or they disconnect your power. Unbelievable they are permitted to treat their customers in this...
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Anonymous
Anonymous

I will be starting a petition soon, and I have many customers that are willing to sign complaints. This company is absolutely the worst, and they are void of compassion period...

1.0
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Sawnee Emc Customer Care
I didn't like
  • Any aspect of this company
#935114
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I'm on auto pay, and it worked for months.Today, my power was cut off for lack of payment. I went online, and they just didn't take the money out. I have plenty of money in the account. So, I had to pay 40.00 to get it turned back on, and there is no guarantee of when...
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1.0
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Sawnee Emc Customer Care
#862093
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I would really love to know why Sawnee chooses to treat there customers so poorly. Was asking a simple question to Dottie and Vicky and they were treating me like I was wrong. Called back and the person I spoke with found the answer and I was right. You can complain to...
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Sawnee Emc Customer Care
#514269
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