Sawnee EMC
Reviews and Complaints
Sawnee Emc - Electricity Review from *** Georgia
Charging Deposit after 9 years of service...ridiculous service and company
Sawnee Electric is the worst company to deal with. I have been sawnee electric for last 9 years and I have been dealing with some financial issues but have always paid sawnee electric, late but paid with late fees and extra fees and whatever fees they have asked for.
They have made a lot of money by charging late fees and taking advantage of people like myself who are having financial issues.
I just called them to find out my balance and fount out that its $377.92...I was shocked by that amount, actually my bill is $77.92 and they are charging me $300.00 deposit...AFTER 9 YEARS of continuous service...THIS IS RIDICULOUS.....after 9 years of service, with all the late fees charges and extra fees that i have already paid them now they want deposit again...come on someone has to stop this company or get them out of business. I would have dropped them long time ago if I had an option to select a different service provider.
IM STUCK WITH THEM ... who can i write to, to get them to change policy.....
- Customer reps trying to help
- Deposit policy
- Management not working with me
- Asking for deposit after 9 years
Preferred solution: Not to charge me with deposit due to fact that I have continuous service for last 9 years
Worse customer service
- Worse customer service
Preferred solution: Let the company propose a solution
WORST CUSTOMER SERVICE
Sawnee EMC State Legislator
Sawnee Emc put us on a cash only Babis after receiving 2 NSF checks in 12 month period. We been a customer since 2002 and the last return check was in 7/2012.
They will not allow payment arrangements or accept check for 30 months. I wrote my legislator and received no response. I did some digging to find out the legislator were the one to give Sawnee Emc the districts in the first place without an open market for competition. If there were alternative electric company these people would change their bigget ways!
After all, people do fall on hard times and what payment arrangements have to do with return check. I can see not accepting future checks,but to not allow payment arrangements is unprescedent. Next summer we will offer our home for sale and we will ask the electric company before buying our next home.
Stop saying customers are members, you aren't giving anything back! Your company sucks!
Non approved service charges
Why are they allowed to have a monopoly?!
We are moving to an area that Sawnee EMC is the ONLY electric service provider. They are charging us a $400 deposit, $35 connection fee, $5 "membership fee" and then want to charge us $45 from a bill 10 years ago...yes TEN years ago.
We simply do not have $485 to pay and refuse to work out any type of payment plan. I am going to miss GA power.
Had I known I would have to deal with Sawnee, I would NOT have moved into their area! They do whatever they want because they know their customers have no other choice.
SAWNEE EMC HIGH RATES,ARROGANCE AND NO COMPETITION
Sawnee EMC
I relocated to an area whereby Sawnee EMC is the only power provider. My credit rating is average and I have a history of paying bills, especially utilities, on-time.
Georgia Power was willing to provide Sawnee EMC a letter of credit stating that. I was charged 150.00 ("bases on credit report from Equifax) connection fee...only to be payed back in 30 (yes, that's right 30 months)months! Wait, there's more. I went online to set up "paperless"billing (saving them,plus the environment:-)) and a message populated stating that "due to drastic increase of credit card payments, there will be a $3.50 fee for every transaction.
UNBELIEVABLE!!!
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I find Sawnee to be very quick in resolving service issues. I have friends on Ga.
Power and their rates are much higher.
Most places only have 1 choice in electricity providers. Move.
Not true at all, you have a friend that is connected to GA power but I was one of their Customers they don’t require higher deposits with a faire credit score and you pay what you use. That is not the case with EMC Suwanee