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Worst service and frequent outages. Never had a positive feeling with them when chat or talk or meet in person in the office. Worst service and frequent outages. Never had positive feeling with them when chat or talk or meet in person in office. Worst service and...
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Anonymous
Anonymous

Wow opposite experience here but then I regularly pay my bills, sure you’re repeated outages were associated with all those shutoff notices they sent you!

#1311959
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Sawnee Emc - This is the worst company

Twice these people screwed up my payments then give you 2 days notice and shut off your electric Charge a $15 late fee when the screw up and don’t apply your payment then $40 to shut off your electric and $40 to turn back on All because they do not apply paymen properly I’m getting an atorney to investigate and calling news media - they are stealing from the public -
#1198147
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Scheduled a payment almost a month in advanced. Always pay early and try to be a good customer. I told them we have a picture were the money was withdrawn 23 days and 14 business day in advance. She said they didn't receive it on time and have been having problems with...
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#1181468
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My house has been unoccupied for a month with no electricity used during that month. I just received a bill in the amount $120 from them for that month! They said that is what the meter said I used. They said they cannot adjust the charges since that what their system...
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Anonymous
Chuck

You should have turned off the main breaker if you were not going to be there for a month and nothing needed electricity.

#1171238
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If you are moving make sure you find out who your power/electrical provider, Sawnee EMC is the worst. If you ever have a minor financial setback and have 2 disconnects in one year, Sawnee will add a minimum $350 deposit to your account. Charge you $200 if they have to...
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1.0
I didn't like
  • Simply do not care about their customers
#1153257
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I went on their site to pay my bill. Had it scheduled way in advance. I mistakenly keyed 1 digit off from my bank acct no. Bank rejected it and Sawnee is charging me a $35 nsf fee and a $15 late fee. My bank sent a letter but they refused to waive the fees. I have...
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2.1
I liked
  • Customer reps trying to help
I didn't like
  • Management
#1135538
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Sawnee Emc - Horrible business

This company is a monopoly that doesn't care about nothing but lining their own pockets. They raise prices without warning and charge double on your account for no reason if they wasnt the only power company around they would be out of business so fair warning they will RIP YOU OFF!
#1135135
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How can a power company shut off a company's power for "scheduled maintenance" without warning? Judging by the customer service responses, I am guessing they know they have a monopoly so they are not very concerned with providing high customer service, despite a motto...
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1.0
I didn't like
  • Maintenance notificationcustomer service
#1038540
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My bank card # was changed due to fraud. $177 was due. Sawnee did not contact me by phone, email, letter via postal service or in-person at time of shut-off. I was never sent a bill or notice. Sneaked in & cut-off service to disabled senior citizen without any notice...
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1.0
#1035923
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Contact Sawnee Emc

Mailing Address:
Sawnee EMC
P.O. Box 266
Cumming, Georgia 30028-0266
United States
Phone:
(770) 887-2363
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Short Review on December 28, 2016

Terrbbile management and no compassion they don't care if we have hard time and had to beg them! Screw them I'll go GA power..Very disappointed w them
1.4
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#981173
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