I have a rental property and my tenant moved out. I asked them to transfer electricity on my name.

The usual charge is $35 and we agreed to pay that. However they billed us for $90 for expedited service which we didn't need for an empty rental house. I have tried to reason with them several time and requested to provide me proof that we requested the urgent service. They have no proof except saying that they won't wave this fee and I have no option but to pay if I want electricity in the house.

Can anyone control these guys?

They have no urgency to resolve my issue since they told me I have no other option than to pay them.

Monetary Loss: $90.

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