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My bank card # was changed due to fraud.$177 was due.

Sawnee did not contact me by phone, email, letter via postal service or in-person at time of shut-off. I was never sent a bill or notice. Sneaked in & cut-off service to disabled senior citizen without any notice that bill was not paid. Sawnee electric Insists on exorbitant reconnect and disconnect fees.

I was never sent a bill or notice of non-payment. I was a customer for over 20 years with automated electronic payment and paperless billing. I have now had no service for 24 hrs, and am sick.

Contacted sawnee multiple times and Public Service Commission.Thank you!

Review about: Sawnee Emc Customer Care.

Reason of review: Poor customer service.

Preferred solution: Immediately restore service & apologize.

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