filters
state:
Show
city:
Show
product:
Show
I am having the same problem with them. I'm on a cash only because I was going through some hard times and had two checks bounce 7 months apart (which were paid right away) it's been a year already on cash only and I have 2 more years before I can send in checks oh...
Read more
#691459
Reply to reviews
I have been with this Sawnee EMC for 10 years. I ran into a rough spot and need an additional 4 days extension over and above the 7 day extension that they give you. Keep in mind that they only give three 7 day extensions a year! But they would not bulge. I have had...
Read more
1.3
I didn't like
  • Management
  • Customer service
#603590
Reply to reviews
Same issue, only we have had service with them for nearly 20 years. They say there is absolutely nothing they can do about it. They refuse to even help by splitting the deposit fee into equal monthly payments to allow for affordable payment option. They claim that is...
Read more
1.0
#599235
Reply to reviews
Worst customer service and company. I Have move to new home about 2yrs and I didn't know About how bad sawanee emc was. I Wish I never move in this area. First no matter how good credit you have you have to pay $40 fee, Even you change name to your wife's name, you...
Read more
lindat51
Anonymous

I find Sawnee to be very quick in resolving service issues. I have friends on Ga. Power and their rates are much higher. Most places only have 1 choice in electricity provid...

#587541
Reply to reviews
Sawnee Electric is the worst company to deal with. I have been sawnee electric for last 9 years and I have been dealing with some financial issues but have always paid sawnee electric, late but paid with late fees and extra fees and whatever fees they have asked for. ...
Read more
I liked
  • Customer reps trying to help
I didn't like
  • Deposit policy
  • Asking for deposit after 9 years
  • Management
#565416
Reply to reviews
I called them to charge monthly bill to my credit card as they do not send my bills on a monthly basis and I get late fee applied almost every three months. The customer service was immensely infuriating and worse. I know the electricity in the Alpharetta area is...
Read more
I didn't like
  • Customer service
#546356
Reply to reviews
I would really love to know why Sawnee chooses to treat there customers so poorly. Was asking a simple question to Dottie and Vicky and they were treating me like I was wrong. Called back and the person I spoke with found the answer and I was right. You can complain to...
Read more
#514269
Reply to reviews
Sawnee Emc put us on a cash only Babis after receiving 2 NSF checks in 12 month period. We been a customer since 2002 and the last return check was in 7/2012. They will not allow payment arrangements or accept check for 30 months. I wrote my legislator and received no...
Read more
#498481
Reply to reviews
I have a rental property and my tenant moved out. I asked them to transfer electricity on my name. The usual charge is $35 and we agreed to pay that. However they billed us for $90 for expedited service which we didn't need for an empty rental house. I have tried to...
Read more
#439870
Reply to reviews
We are moving to an area that Sawnee EMC is the ONLY electric service provider. They are charging us a $400 deposit, $35 connection fee, $5 "membership fee" and then want to charge us $45 from a bill 10 years ago...yes TEN years ago. We simply do not have $485 to pay...
Read more
Anonymous
bbentley623

Not a great answer Mr Clark III.. If Sawnee had competition - they wouldnt charge these high rates or unfair billing practices. No other provider does? Sawnee is horrible...

Anonymous
Clark Howard III

The laws of the state of ga gives every power company a territory. It has been that way forever and worked perfectly; resulting in the safest and most reliable and affordable ...

#380420
Reply to reviews