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How can a power company shut off a company's power for "scheduled maintenance" without warning? Judging by the customer service responses, I am guessing they know they have a monopoly so they are not very concerned with providing high customer service, despite a motto...
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1.0
I didn't like
  • Maintenance notificationcustomer service
#1038540
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My bank card # was changed due to fraud. $177 was due. Sawnee did not contact me by phone, email, letter via postal service or in-person at time of shut-off. I was never sent a bill or notice. Sneaked in & cut-off service to disabled senior citizen without any notice...
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1.0
#1035923
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Made a payment arrangement and my friends 23 week old preemies die that day do I forgot but came home from work no electric. 40 disconnect fee 90 on top of bill. Aid by credit card that night, then got an additional bill for 350 and they will not waive, been in my...
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1.0
#957579
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Short Review on December 28, 2016

Sawnee Emc
#981173
1.4
Details
Terrbbile management and no compassion they don't care if we have hard time and had to beg them! Screw them I'll go GA power..Very disappointed w them
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Electric Company Review

Sawnee Emc
#870319
1.0
Details
Never had worst customer service in my life than with Sawnee's rep Skylar. She was condescending and rude! Unfortunately I live in an area only services by Sawnee. I wouldn't have purchased the house if I knew this before hand. I am hoping Georgia Power will service my area soon.
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Sawnee Emc Electricity Review

Sawnee Emc
#686707
1.0
Details
This company is one of the worst ones I've ever had to deal with. I'd rather have Georgia Power than Sawnee. They are heartless and money hungry! When I move again I will be sure that this horrid company does not service my new place. Stay clear.
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Their policies for customers who may be struggling financially are inhuman. Multiple requests for assistance are refused and met with demands for more money- deposits, fees. Or they disconnect your power. Unbelievable they are permitted to treat their customers in this...
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Anonymous
Anonymous

I will be starting a petition soon, and I have many customers that are willing to sign complaints. This company is absolutely the worst, and they are void of compassion period...

1.0
I didn't like
  • Any aspect of this company
#935114
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Election time is upon us, the complaints here are all the same type of nature, multiple complaints have been made to our representatives and nothing being done for fair competition, which would eliminate the behaviors of Sawnee EMC. I recommend we gather for a town...
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1.0
#932939
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I'm on auto pay, and it worked for months. Today, my power was cut off for lack of payment. I went online, and they just didn't take the money out. I have plenty of money in the account. So, I had to pay 40.00 to get it turned back on, and there is no guarantee of when...
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1.0
#862093
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I didn't receive my bill because unfortunately once in a while the Unites States postal service doesn't do their job very well. As soon as I received a notice that the bill was late, I called and paid that day. I was then told I needed to speak to a supervisor to...
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Anonymous
Anonymous

The same thing happened to me and my family !! 1 NSF check was returned to me and i was then put on a cash only plan without them even calling or emailing me what the details...

I didn't like
  • Management
  • Customer service
#736975
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I am having the same problem with them. I'm on a cash only because I was going through some hard times and had two checks bounce 7 months apart (which were paid right away) it's been a year already on cash only and I have 2 more years before I can send in checks oh...
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#691459
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I have been with this Sawnee EMC for 10 years. I ran into a rough spot and need an additional 4 days extension over and above the 7 day extension that they give you. Keep in mind that they only give three 7 day extensions a year! But they would not bulge. I have had...
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1.3
I didn't like
  • Customer service
  • Management
#603590
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Same issue, only we have had service with them for nearly 20 years. They say there is absolutely nothing they can do about it. They refuse to even help by splitting the deposit fee into equal monthly payments to allow for affordable payment option. They claim that is...
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1.0
#599235
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