Sawnee EMC
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Sawnee EMC Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sawnee EMC has 1.2 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer reps trying to help, Electricity, Supply our power.
Cons: Customer service, Management, Simply do not care about their customers.Recent recommendations regarding this business are as follows: "Find a new provider", "DO NOT USE THIS COMPANY!", "if you have other options, use them instead", "DO NOT MOVE TO THEIR SERVICE AREA".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sawnee EMC has 1.2 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer reps trying to help, Electricity, Supply our power.
Cons: Customer service, Management, Simply do not care about their customers.Recent recommendations regarding this business are as follows: "Find a new provider", "DO NOT USE THIS COMPANY!", "if you have other options, use them instead", "DO NOT MOVE TO THEIR SERVICE AREA".
Most users ask Sawnee EMC for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Sawnee EMC Reviews
"Looking for information"
EMC was not open at their toll-free number. I also cant find anything online about their operations.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Looking for information
Preferred solution: Full refund
Cumming, Georgia
Tree fell on power lines taking days to get repaired
Preferred solution: Let the company propose a solution
User's recommendation: Find a new provider
TERRIBLE SERVICE AND ILLEGAL SHUT OFF
- Make policy changes to fit their needs
- Management
- Simply do not care about their customers
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS COMPANY!
Don't want to get sued
- Electricity
- Low staffing
- Only option in area
Preferred solution: Let the company propose a solution
User's recommendation: if you have other options, use them instead
Service
Redmond, Washington
Service
User's recommendation: DO NOT MOVE TO THEIR SERVICE AREA
Cumming, Georgia
DO NOT DO BUDGET BILLING WITH THIS COMPANY.
- Supply our power
Preferred solution: Deregulation would be the solution.
Cumming, Georgia
Use another company
- Customer service
- Poor customer service and management
Preferred solution: The Georgia Attorney General needs to fine this company millions of dollars for their violation of the Georgia Business Practices Act
Sawnee is TERRIBLE
Alpharetta, Georgia
Suwanee is making us miserable
One of the EMC Customer Reps has come to my house I laid out my concern and also showed him what I was paying when I was with Georgia Power. He was stunned to see what I was paying to Georgia Power compare to EMC. I appreciated the fact he was sincere to me by telling...
That is not what I am experiencing with this company, they rip people and there is nothing to do about it. They have a man-made usage chart that does not reflect the reality and we have been billed more than $3 per day so we can end up paying about $100 per month while my family including my 1-year-old have to endure the cold every day.
I turn on our heater for 15mn a day no matter what we do the EMC will do their best so can charge us more than $3 per day.
That is cheating people, it is not fair when they are the sole company that provides Electricity in our location.
Electricity should not be a luxury but a necessity, one time they cut me off over $4 due to the fact that I was not able to pay their deposit for $400 so they put me in a prepaid account so they can rip us.
I regret Georgia power...
Look at those Man made charts, the less usage chart cost us barely $4 and the other one cost us $3 and something.... Their Customer Service could not splain those charts to us.
- Deposit is not affordable
You were charged a deposit because you have a bad payment history with them and/or they checked and you have bad credit that shows you can't or won't pay your bills on time all the time. They make YOU pay a deposit so your bad debt isn't spread out amongst others who do take care of their notes. Your entire comment reeks of someone who doesn't pay any of their bills on time(for whatever reason) and expects the world to "work with them." Hopefully, you're posting from a library or friend's house or you could cut whatever internet enabled nonsense allows you to post this and put it on your power...
Replying to
Cumming, Georgia
Help, what can I do to cancel my service?
- Customer service department
Preferred solution: Full refund
Worst service and frequent outages. Never had positive feeling with them when chat or talk or meet in person in office.
Wow opposite experience here but then I regularly pay my bills, sure you’re repeated outages were associated with all those shutoff notices they sent you!
This is the worst company
Cumming, Georgia
Sawnee Can Legally Rob their Customers!!!
- Simply do not care about their customers
Sawunee EMC
Scheduled a payment almost a month in advanced. Always pay early and try to be a good customer.
I told them we have a picture were the money was withdrawn 23 days and 14 business day in advance. She said they didn't receive it on time and have been having problems with chase bank. So I asked for the late fee to be waved 1 time because I had proof we had attempted to make payment way in advance. Representative from Sawunee didn't care and had no understanding that we had made every attempt at being a good customer and just wanted to throw it off on Chase bank.
I could understand if we were habitual late payers; however we are the total opposite and to get a standard statement like that was just really told me that could care less about my family as a customer and just feel like they can treat my family like a number. I never post complaints online if that tells you anything how I feel about Sawunee and the way I was treated.
Being charged fees for simple keying error
- Customer reps trying to help
- Management
Preferred solution: Price reduction
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What excuse were you using before the pandemic loser? Hopefully, you don't have children that the rest of us have to pay for.